FAQ

Have questions? We have the FAQ for you. From what to wear to studio hours. We have all the information in one spot.

Studio Walz General Information:

What are your studio hours?  Studio Walz is open Tuesday – Friday 10am to 5:30pm. After hours and Saturday appointments possible.

Where are you located?  Our studio is located at 216 E. Reynolds Road, Suite B, Lexington KY40517

What is your phone number?  859-245-1333

Forms of Payment accepted: Visa, MasterCard, Discover, Check or Cash

Do I need an appointment?  Yes, all sessions require an appointment.

Do you take Saturday appointments?  Yes, we do take Saturday appointments when we have an available Saturday. Most weddings and events are planned on Saturday's which can make it difficult to schedule Saturday photography portrait sessions. Mid-week appointments are more readily available.

What happens if it rains the day of my on location appointment?  First, we make every attempt to keep the appointment, weather permitting of course.  Here in Central Kentucky it may rain in the morning and be beautiful by afternoon or evening. Our policy is to make a decision within the hour of the scheduled portrait session. If Mother Nature is not cooperating we are happy to reschedule.

Note: Many out of town clients ask what will happen if their scheduled on location sitting is rained out. This is never a problem at Studio Walz. We can move your photography session to our state of the art studio with most of the comforts of home plus your own personal dressing area for your use during your portrait session.

Clothing:

What clothing should I wear for my portrait session?  Clothing sets the tone for your portrait session.  Always dress from head to toe.  Whether you want a more formal session or a casual session - always keep your clothing simple and classic.

Children and Families:  Trying to decide clothing for a family can be the hardest part of planning your photography portrait session. Our recommendation is to complement each others clothes without having to dress alike. Complementary colors work best, wearing solid medium colors tones (nothing too dark or too light). If possible, stay clear of black or white clothing. Black and white colors can be extremely harsh on most skin types and difficult to photograph. Also, we do not recommend wearing light colored pants and as it will draw the focus down and away from smiling faces.

Seniors: This session is all about the senior. We want the senior’s style and personality to show through. Typically seniors bring a variety of clothing styles from dressy to casual/fun. Feel free to bring props for your photos which could be a musical instrument, a hobby, sports or even your car!  Accessorize! Scarves, hats, sunglasses and boots are all great additions.

Bring more clothing than you need and we can help pick out the most flattering clothing for the senior portrait session. Seniors should arrive as prepared as possible so we make the most of our time together.

Headshot: This can vary according to the type of business the headshot is needed. Suit and tie for men and a suit for women is typical. Solids are always best. The headshot will be in color and in black and white therefore we always encourage wearing something other than black. Medium color tones work well.

In recent years, a more casual appearance is becoming more common. Solid and medium color depth clothing is still recommended instead of black. Women are recommended to wear classic jewelry. The focus of a headshot should always be the subject and not the clothing or jewelry.

It's not unusual when we are asked "what should I wear for my headshot?"  we answer "dress seasonally generic".  Again we want the focus to be on your face and not your clothing.  Therefore if it's summer or winter the headshot should look the same. Especially do not wear sleeveless shirts or dresses for women or short sleeve shirts for men. Bare arms will draw the focus away from the face and more attention is drawn to the clothing.  The point here is no one wants a potential customer spending their time thinking "oh, it must have been winter because the person in the picture is wearing a turtle neck". 

Wedding Photographer:

Do you photograph weddings?  Yes, Scott has photographed over 1600 weddings.

Do you travel outside Lexington?  Yes. Most weddings photographed happen right here in Central Kentucky but we have traveled as far as the south of France for that special occasion.

What type of photography should I expect at my wedding?  Every wedding is completely different so we tailor your pictures based on what style of photographs you want. We have an in-studio meeting the week of the wedding to discuss the itinerary of the wedding day and the kind pictures are wanted. Scott will bring his years of experience to help create a wonderful wedding day. 

Most weddings photographs are a mixture of traditional photographs, photo journalistic, black & white, fun, elegant and artistic images.

How much do you charge?  We have an all-inclusive package or we can custom design a package for you. See our weddinggallery for more information and feel free to contact us with any questions you might have.

Commercial Photography

Do you offer commercial photography and business photography services?  Yes, in fact we have a large clientele of businesses that we photograph their products, place of business and their office staff. Every business is different and unique and we will customize our services to meet your specific needs. Contact Scott for a consultation at 859.245.1333

Customer Service

Yes, that's right you will actually receive customer service and it's not just an urban myth. We listen to our customers and do our best to fulfill their photography needs. When calling or emailing Studio Walz, your requests are always met by Scott or Valorie Walz (owners). We know this is uncommon but it's actually true.

Order Placing

When can I see my photos and place my order?  You will set up an in-studio appointment with Scott after your portrait sitting. This can be as early as the following week. At this appointment you will view and place your order.  Because your initial ordering appointment is included in your sitting fee, please come prepared to place your order. You should already be thinking of what you will like for your home, office and gifts. Scott will be there to help you completely along the way from choosing the best images, creating panels to picking out the best frame for your wall portrait.

Additional ordering appointments are $60 per appointment.

Order Processing

When will I receive my order?:  Orders that are 8x10's and smaller are delivered the following week. Orders that include enlargements (anything over an 8x10) are generally ready in two - three weeks, custom albums and canvas enlargements do take longer.